Shipping policy
1. Where We Ship
We currently ship across India. Enter your pincode at checkout to confirm serviceability in your area.
2. Order Processing
We take pride in processing orders quickly. Most orders are processed within 1-3 business days after order confirmation.
You will receive a confirmation email and SMS once your order is ready for shipment.
3. Delivery Time
Estimated delivery time: 5-10 business days from dispatch.
We work with trusted courier partners to ensure your order reaches you as quickly as possible. While we strive to meet delivery estimates, actual delivery times may vary depending on your location, weather, or courier partner schedules.
4. Shipping Charges
Shipping costs are calculated at checkout. Free shipping may be available on selected orders or promotions
5. Order Tracking
Once shipped, you will receive a tracking link via email and SMS. You can track your order anytime and know exactly when to expect delivery.
6. Cash on Delivery (COD)
COD gives you the flexibility to pay only when your order arrives at your doorstep.
Please keep the exact amount ready to help our delivery partners serve you better.
7. Delivery Attempts
Our courier partners will make two attempts to deliver your order. For a smooth delivery experience, please ensure your address and phone number are correct and that someone is available to receive the package.
8. Undeliverable Locations
If your pincode is not serviceable by our courier partners, you will be notified at checkout before any payment is made. No charges will be applied in such cases.
9. Damaged or Missing Items
We take great care in packaging your orders. However, if you receive a damaged product or if something is missing:
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Contact us within 24 hours of delivery
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Share photos of the product and packaging
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We will arrange a replacement or refund as per our Return Policy
Your satisfaction matters to us.
10. Contact Us
Have questions about your shipment? We are here to help.
📧 Email: info@zypermart.com
⏰ Response time: Within 24 hours